Cancellation Policy

I value your time and commitment to growth. To ensure a smooth experience for all clients, the following cancellation policy applies:

Cancellations & Rescheduling

• Sessions may be cancelled or rescheduled at least 24 hours in advance at no cost.

• Cancellations made within 24 hours of the scheduled session will be charged in full and are non-refundable.

• If you're running late, the session will still end at the originally scheduled time, and the full fee applies.

No-Shows

• If you miss your session without notice, it will be considered a no-show, and the full session fee will apply.

Payment

• Sessions must be paid for prior to the scheduled start time. I reserve the right to cancel the session if payment has not been received in advance.

Emergencies

• I understand that unexpected situations can arise. If an emergency prevents you from attending, please contact me as soon as possible. Exceptions may be considered on a case-by-case basis.

How to Cancel or Reschedule

• You can manage your session through your confirmation email or by contacting me directly at vocalcoachholly@gmail.com

By booking a session, you agree to this cancellation policy.